QuickBooks users have time and again experienced an array of technical errors that keep obstructing the program’s efficiency. Many users have come across a distinct error during the process of updating payroll or when paying the taxes through QuickBooks. As the user tries to go with the foregoing operations, he/she encounters the error message “The file you specified cannot be opened” or “The file exists” in QuickBooks . The primary motive of this blog shall be a complete extermination of this QB error, while also discussing the causes of this error.
Triggers that cause the error “The file you specified can’t be opened”
The major causes of this QuickBooks error are:
- Firewall may be causing the connectivity obstruction
- Poor network connection
- The “security and network settings” may be set wrongly
- QuickBooks is out to date
- “User Account Control (UAC)” may be blocking permissions to QuickBooks for commencing the update
Solutions for fixation of payroll errors: The file you specified cannot be opened and The file exists
Troubleshooting the payroll error, the file exists error becomes easy once you follow the methods below:
Solution 1: Update QuickBooks
The update process is simple and involves the following steps:
- The first leap requires launching “QuickBooks” and the next move is to go for the “Help” tab
- Subsequently, choose “update QuickBooks Desktop” option.
- Now, go as per the steps on the screen and “click on the Get Update button”.
- If you again come across the error “The file you specified cannot be opened and The file exists”, then try the manual update by surfing to the “Intuit website” and “downloading the update file manually from the Downloads page”.
- Make sure to provide all the correct information related to the installed copy of QuickBooks on your system.
Solution 2: Disabling UAC
The procedure to disable UAC is:
- Initially “visit the Control Panel” and after that, “open User Accounts”
- Now, proceed to “Change User Account Control Settings”.
- Here, the slider needs to be changed to “Never Notify”.
- After disabling the UAC, go for a “system restart” and give the update process one more tries.
- The payroll error message “The file you specified cannot be opened and The file exists” should no longer be appearing.
Solution 3: Running the Reboot.bat file
Within the QuickBooks folder, the user can search for the Reboot.bat file. Running this file can fix the payroll error. The steps involved are:
- Start by “right clicking QB icon”.
- Now, head to “Properties” and go for the “Open File Location tab”.
- In this folder, look for the “reboot.bat” file and run the same as an “admin”.
- The operation may take a while for completion.
- When it is done, try updating QB payroll again. Payroll error should successfully be dealt with.
Summing Up!
This discussion focused on the 6 practicable solutions to rectify QuickBooks Error – The file you specified cannot be opened and The file exists. These errors are observed when updating the payroll program. For technical support, reach out to our QuickBooks Desktop error support and QBO professionals at the helpline i.e., 1-800-615-2347.
