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ServiceNow Certified Application Specialist – Performance Analytics Exam
The Certified Application Specialist – Performance Analytics exam certifies that a successful candidate has the skills and essential knowledge to perform the configuration, implementation, and maintenance of a ServiceNow Performance Analytics solution. The Certified Application Specialist – Performance Analytics exam is available to ServiceNow customers, partners, employees, and other practitioners interested in becoming ServiceNow Performance Analytics Certified Specialists.
CAS-PA Exam Objectives
Architecture and Deployment 10%
- List the Performance Analytics solution components
- Define Deployment Tasks and Sequence
- Identify Common Use Cases
- Recognize Personas and Stakeholders
Configure Indicators and Indicator Sources 26%
- Configure Source Conditions and Facts Tables
- Distinguish between Indicator Types
- Define Indicator Configuration Properties
- Create Aggregation Scripts
Configure Breakdowns and Breakdown Sources 22%
- Configure Breakdown Sources
- Perform Breakdown Mappings
- Create Breakdown Matrix and apply Exclusions
- Create Scripts for Scripted Breakdown Mappings
- Configure Bucket Groups
Data Collection 12%
- Define the Data Collection Process Flow
- Configure Collection Configuration Properties
- Fine-Tune and Troubleshoot Collection
Data Visualization 23%
- Build Performance Analytics Widgets
- Configure and apply Interactive Filters
- Choose the Appropriate Visualization
- Create Dashboards and Manage Access
- Manage Dashboard Performance
Administration and Solutions 7%
- Manage Configurations using the Admin Console
- Accelerate deployment with Content Packs
- Perform Diagnostics and Troubleshooting
- Configure Spotlight
View Online ServiceNow Certified Application Specialist – Performance Analytics CAS-PA Free Questions
Which system property enables an administrator to allow specified user roles to select indicators as data sources from the Data Visualisation Configuration panel?
Answer : B
What condition do you use on the Elements Filter record for the ‘Groups’ Breakdown Source to get only groups that had an incident assigned to them?
A.By adding ‘itil’ to the Roles necessary to see the filter
B.By adding ‘lncident->Assignment group’ to the Related List Conditions
C.By adding ‘itil’ type to the ‘Conditions’
D.By selecting ‘Incident [incident]’ for the Facts table
Answer : B
Which of the following can you do when you set a target for an indicator on the Analytics Hub? (Choose three.)
A.Set the improvement as a percentage.
B.Set a review date on which to consider updating the target.
C.Set the threshold as an improvement on the average score.
D.Set a start date in the future.
Answer : A, B, D
Which of the following styling options is NOT available with the data visualisation component configuration in workspaces?
A.Sort on categories in bar, pie, and donut visualisations based on table data sources.
B.Set default, palette, or single colour options for data display.
C.Change score sizes of single score visualisations.
D.Create a newvisualisation type with predefined styling.
Answer : D
Which of the following items can you view without the pa_viewer role if the indicator and breakdown ACLs are respected? (Choose two.)
Answer : B, C
How are responsible users reminded when a signal remains unresolved?
A.Via Virtual Agent
B.Via Connect Chat
C.By email notification
D.By text message
Answer : C