QuickBooks is a prominent accounting software that has assisted its users in managing all the accounting & monetary tasks required in a business. QuickBooks has scaled the profitability and efficiency of businesses. All the data generated during the accounting process is stored and made presentable by this software. With so much dependent on it, QuickBooks is an essential software, and even minor issues in this software can create panic among users. They have recently reported that their QuickBooks keeps freezing frequently. We created this blog to help out such users; if you are one of them, then read the full blog to learn the reasons which can be responsible and the methods to fix them.
For any help regarding your query in QuickBooks, reach a QB expert at +1 800-417-5147.
About this issue
QuickBooks can show some inappropriate behaviour sometimes. Once this issue is triggered, QuickBooks keeps freezing and becomes unresponsive. This issue mainly troubles you while opening or closing QuickBooks; the software will freeze for some time and then crash. This issue can be immediately fixed by performing some procedures on the company file you were trying to access when your QuickBooks froze.
Causes for occurrence
Possible reasons that caused this error in your QuickBooks are mentioned below-
- The QBWUSER.ini file is damaged.
- QuickBooks wasn’t properly downloaded last time, and there are some issues with the software.
- The company file you are trying to access was damaged by a virus attack that led to data corruption
Read more :- QuickBooks won’t open
Resolutions
The methods which can easily fix this issue in your QuickBooks are listed below-
Solution 1- Go to the QB folder on your computer and rename the QBWUSER.ini file
Go to the QuickBooks folder and search the QBWUSER.ini file. After you have found the file follow the steps below-
- Right-click on the file and click on Rename in the list of options.
- Add .old at the end of your file name as an extension.
- After the edit is finished, click on Save and Reopen QuickBooks.
Move to the next solution if your QuickBooks freezes while opening the file.
Solution 2- Use the QuickBooks Install Diagnostic Tool to repair any issues that QuickBooks faced during installation
This tool can help to mend your QuickBooks software. Make sure you have the updated version of the QuickBooks Tool hub, then proceed to the steps below-
- Open your QuickBooks Tools hub on your computer.
- Click on Installation Issues and select QuickBooks Install Diagnostic Tool from the list of options.
- Let the process finish properly, then reopen QuickBooks.
If the issue is still present, move on to the next solution.
Solution 3- Use Verify & Rebuild on your company file to repair the damage
This method will help you find any errors with your company file and repair them. Follow the steps given below-
- Open QuickBooks on your computer.
- Then, click on the File option and select Utilities from the list.
- Now, click on Verify data and click Ok to close all the windows.
Let the process complete; if there are no errors in your QuickBooks, it’s perfect, but if you see ‘Your data has failed the integrity check,’ you’ll be prompted for a Rebuild now option. Follow the steps to do it manually if you aren’t prompted-
- Open QuickBooks
- Click on File and then select Utilities from the drop-down menu of options.
- Let the process finish properly and then reopen QuickBooks.
You can use these solutions to remove this issue from your QuickBooks.
Conclusion
We are at the end of this blog; it consists of the reasons your QuickBooks keeps freezing and the solutions you can use to rectify and prevent it from occurring again in the future. We expect this blog helped you with tackling the issue in your QuickBooks.
For further assistance on this issue, talk to a QB expert at +1 800-417-5147.
Related article :- QuickBooks unrecoverable error
