As a growing business, you know that order management is essential to your success. But with so many different order management software (OMS) solutions on the market, it can be tough to know which one is right for you.

We’ll discuss the benefits of using OMS software, the features to look for, and some of the best OMS solutions on the market.

What is order management software?

Order management software (OMS) is a system that helps businesses manage the entire order lifecycle, from order placement to fulfillment to delivery. order management system typically includes features for:

• Order tracking
• Inventory management
• Shipping and fulfillment
• Returns management
• Customer support

Why use order management software?

There are many benefits to using OMS software, including:

• Increased efficiency: OMS software can help you automate many of the manual tasks involved in order management, freeing up your time and resources for other important tasks.
• Improved accuracy: OMS software can help you reduce errors in order processing, which can save you time and money.
• Better customer service: OMS software can help you provide customers with real-time order tracking information and updates, which can help to improve customer satisfaction.
• Increased visibility: OMS software can give you a bird’s-eye view of your entire order process, which can help you identify areas for improvement.

What features should you look for in an OMS solution?

The features you need in an OMS solution will vary depending on your specific business needs. However, some of the most important features to consider include:

• Order tracking: The ability to track orders in real time is essential for providing customers with accurate information about their shipments.
• Inventory management: The ability to manage inventory levels in real time is essential for preventing stockouts and overstocks.
• Shipping and fulfillment: The ability to integrate with shipping carriers and fulfillment providers is essential for a smooth order fulfillment process.
• Returns management: The ability to manage returns and exchanges is essential for providing excellent customer service.
• Customer support: The ability to provide customers with real-time support is essential for resolving issues quickly and efficiently.

Best OMS solutions for growing businesses

There are many OMS solutions on the market, so it’s important to do your research to find the one that’s right for you. Here are a few of the best OMS solutions for growing businesses:

• Shopify Plus: Shopify Plus is a cloud-based OMS solution that is designed for high-volume businesses. It offers a wide range of features, including order tracking, inventory management, shipping and fulfillment, and returns management.
• Pepupsales: The order management software from Pep Up Sales helps keep the business running smoothly by resolving issues like duplicate orders or missing orders by taking orders over the phone or by text or by email.
• QuickBooks Commerce: QuickBooks Commerce is an OMS solution that integrates with QuickBooks Online. It offers a wide range of features, including order tracking, inventory management, shipping and fulfillment, and customer support.
  
• Skubana: Skubana is an OMS solution that is designed for businesses that sell on multiple channels. It offers a wide range of features, including order tracking, inventory management, shipping and fulfillment, and returns management.
  
• Zoho Inventory: Zoho Inventory is an OMS solution that is designed for businesses of all sizes. It offers a wide range of features, including order tracking, inventory management, shipping and fulfillment, and returns management.
  
• ShipStation: ShipStation is an OMS solution that is designed for businesses that ship a lot of products. It offers a wide range of features, including order tracking, shipping and fulfillment, and returns management. 

Conclusion

Order management apps are a valuable tool for growing businesses. By automating many of the manual tasks involved in order management, OMS software can help you improve efficiency, accuracy, and customer service. If you’re looking for a way to streamline your order management process, OMS software is a great option to consider.