EmailAuth: How to Evaluate Secure Email Services for Businesses


With an ever-increasing amount of cybersecurity risks, it’s becoming increasingly necessary for businesses to defend themselves with secure email services that can change and adapt as well.

However, the advancement of secure email systems isn’t only about technological security. It is also critical for businesses to consider the following:

  • Employees’ ease of usage of the secure email service
  • To what extent (if any) does the secure email service interfere with the convenience of internal and external communication
  • How effectively the secure email service contributes to mitigating the number one source of cybersecurity breaches: human error

Look for Enterprise-Level Secure Email Services

Given the significance of cybersecurity, it may be tempting to seek the most stringent protection available. These encrypted email systems are essential for journalists and government organizations, but they are not always the best answer for businesses.

Secure email services for businesses should keep your information safe. They cannot, however, disrupt production or the flow of day-to-day communication. End-to-end PGP encryption, for example, is not always logistically feasible for a client-facing organization. There are exceptions, such as medical institutions, but most organizations find more beneficial security from technologies such as sandboxing attachments and accessing URLs in an isolated browser, which may be significantly more effective at blocking the most frequent sorts of breaches that damage enterprises.

These capabilities aid in the detection of phishing scams, which are bogus emails that look to be from trustworthy firms and lure victims into disclosing important information like passwords or credit card details. It is fairly unusual for cyberattackers to send emails that appear to be from a company’s client, CEO, or even their own IT department.

If it turns out that the emails were wrongly labeled as suspicious, the material can still be accessed by creating a securely isolated environment in which questionable emails and attachments can be read. And if the user opens anything that is a cyberattack, the malware will find it difficult to infiltrate the rest of the network from the isolated browser.

Analyze Your Space

The online environment is one of the first things to consider when comparing secure email services. In other words, you should be aware of your weaknesses and how cyber attackers often enter the sort of environment in which you operate.

A business that uses Google Workspace, for example, may have different vulnerabilities than Microsoft Outlook, so you’ll want to ensure that the secure email service is not only compatible with your environment but also capable of compensating for shortcomings.

Key Considerations for Secure Email Services

  • Ease of understanding

Many individuals are unfamiliar with cybersecurity, but a good secure email provider makes their solution simple to grasp. This is crucial not just for assisting you in making an educated purchasing decision, but also because it represents how they will communicate when implementing security awareness training for your personnel. A secure email service is only worthwhile if your business can utilize it. Therefore, be sure that the communication style is culturally appropriate for your organization.

  • Archive services

Because emails are virtual paper trails, it is just as crucial to retaining secure records as it is to be able to transmit emails securely. Email archiving allows you to store emails in a single safe location rather than bringing in a third party that may not provide the same degree of security or integrate as effectively with your entire business model.

  • Continuity

Email continuity services are simply a backup email system that can replace your primary system if the server fails. Downtime may have serious effects ranging from staff dissatisfaction and lack of productivity to unsatisfied customers and revenue loss. It is, therefore, critical to be able to avoid downtime while still protecting your operations if you resort to plan B.

  • Awareness Training

It’s one thing to have the appropriate tools; it’s quite another to utilize them correctly. Security awareness training is what ultimately enables organizations to make the most of their secure email services, and the appropriate program may be the difference between success and failure for your firm.

There are several ways to conduct security awareness training, and it is important to seek programs that are culturally appropriate for your firm. In general, programs that provide short, engaging, and frequent videos tend to produce higher compliance results since employees retain material better when taught in this manner.

Secure email services for enterprises are intended to provide a secure environment without losing productivity or communication ease. The key to an efficient enterprise-level secure email service is that it reduces human error by making cybersecurity policies simple for humans to follow, which includes automating processes, filtering, and establishing safety measures that isolate possible dangers.

Secure email services, rather than depending simply on human intuition, can see beyond the screen and filter out perceivable dangers based on how each email was delivered and prepared. Combining automation with a strong security awareness training program relieves workers of stress while also allowing them to make educated decisions to keep their firm productive and secure.