What’s the Deal with QuickBooks error 15270 and How to Fix it?

QuickBooks helps small and medium-sized businesses in accounting and bookkeeping activities. It is important to track down profit, expenses, and losses in business. To make most of these payroll services, users need to download payroll updates. But, sometimes, QuickBooks error 15270 shows up on the screen when a user makes an attempt to download a payroll update. It comes along with an error message, “Error 15270: The (payroll) update did not complete successfully. The update is missing a file.” The causes behind the error are given in the next section of the blog. Also, follow the troubleshooting methods provided further in the article to fix QuickBooks error message 15270.

If you need immediate troubleshooting guidance to eliminate QuickBooks error 15270, call us on our toll-free number 1.855.738.2891 and speak to certified QuickBooks professionals

Reasons that can cause QuickBooks payroll update error 15270

There are multiple reasons that trigger this payroll error. A few major causes are listed below. Have a look at them:

1. The QuickBooks payroll update file is incomplete or damaged.
2. The payroll subscription is not active anymore.
3. Internet and browser settings are misconfigured.
4. Background processes are interfering with QuickBooks.
5. Some programs of QuickBooks are damaged or corrupted.

You may read also : QuickBooks Error 3120

Methods to Rectify QuickBooks error code 15270

Method 1. Download complete payroll update in QuickBooks

1. Close and reopen QuickBooks. When the QuickBooks Update Service window appears, click the Install Later button.
2. Next, select the Help menu and choose Update QuickBooks.
3. Go to the Update QuickBooks window and select the Update Now tab.
4. Mark the Reset Updates checkbox, then click the Get Updates button, and then OK.
5. Once the Update completes, the Get Updates button will become active, and you will see Update Complete written below.
6. Restart QuickBooks Desktop and click Install Now button on the QuickBooks Update Service prompt message.
7. When the update installs successfully, move to the Employees menu and click Get Payroll Updates.
8. Don’t forget to select the Download entire payroll update checkbox, then click Update.
9. Now install the payroll updates again.

Method 2. Check if QuickBooks payroll subscription is active

To verify Basic, Standard, or Enhanced Payroll:

1. Go to the QuickBooks Employees menu and select My Payroll Service.
2. Choose Account/Billing Information or Account Info/Preferences.
3. Log in to your Intuit Account to go to the QuickBooks Payroll Account Maintenance page.
4. On the page, see if your subscription is Active.

To verify Assisted Payroll:

1. Select the QuickBooks Employees menu and choose My Payroll Service.
2. Move to Account/Billing Information or Account Info/Preferences.
3. When the QuickBooks Payroll Account Maintenance page opens, close the window to prompt an update and re-validation of the payroll service.

If the above two methods fail, try these alternate ones:

1. Run the Quick Fix my Program Tool from the QuickBooks Tool Hub.
2. Check the Employer Identification Number (EIN) and the service key you entered.
3. Also, check browser and internet connections.

If you are still facing any difficulty in resolving QuickBooks error 15270, get in touch with the QuickBooks technical support team by calling us on our helpline number 1.855.738.2891.

You may read also this blog : QuickBooks Script Error