Steps to Eliminate the Error 15101 QuickBooks Update

QuickBooks error code 15101 pops up while updating the payroll function. The error gets triggered when a network connection cannot be established to download the latest updates. An improper digital certificate can also cause the error 15101 QuickBooks update. If you are experiencing this QuickBooks payroll update error, we are going to help you by providing you with the reasons for the emergence of the error and steps to get rid of the error code easily.

If you are facing difficulty in resolving the error code on your own, you can contact us at 1-855-948-3646 to get assistance from our technical team.

Why Does the QuickBooks Update Error 15101 Occur?

Many reasons can give rise to the payroll update error, these are –

1. All QuickBooks services are not yet started on your Windows.
2. You have not set your default browser to be Internet Explorer.
3. A virus or malware has infected your QuickBooks folders and files.
4. The digital signature certificate is missing or not available.

How to Eliminate the QuickBooks Desktop Error 15101?

Perform the steps given below to get rid of the error code –

Step 1. Run the Reboot.bat File as an Admin

Try running the QuickBooks reboot.bat file as an admin to resolve the error.

1. Right-click the QB icon and go to Properties.
2. Find the Reboot.bat file and select Run as Admin.
3. When the command prompt window appears, wait for it to close by itself once the repair ends.
4. Open QuickBooks and try updating the payroll function.

Step 2. Make Internet Explorer Your Default Browser

Go to Internet Options from the Gear icon in your Internet Explorer and open the Programs tab. Select Make Default and save the changes. Now access QuickBooks and payroll again and see if the QuickBooks error message 15101 is fixed.

Step 3. Terminate the QBConnector.exe Process

End the QBConnector.exe process and restart the QB application once done.

1. Press Ctrl + Shift + Esc and open the Task Manager.
2. On the Processes tab, find QBConnector.exe and select End Process.

Step 4. Verify the Digital Signature Certificate

If the digital signature certificate is missing or unavailable, the QuickBooks error 15101 can arise.

1. Search for QBW32.exe in the Windows Start menu.
2. Follow the C:\Program Files\Intuit\QuickBooks file path.
3. Go to the Properties tab and then the Digital Signature tab.
4. Select Intuit.inc and click on Details.
5. Select View Certificate and then choose the Install Certificate option.
6. Once the installation ends, try updating QuickBooks payroll.

Recommended to read : QuickBooks Error 15270

Step 5. Change the Folder and File Names

Fix any damage to the folder and files in QuickBooks causing the QuickBooks payroll update error 15101 by renaming them.

1. Open either of the following file paths –
   • C:\Program Dara\Intuit\[Your QuickBooks version]\Components
   • C:\Program File (x86)\Intuit\QuickBooks 2020\Components
2. Find the components folder and right-click on them. Select Rename to rename the files and folder.
3. Add .OLD to the end of the name and hit Enter to save the changes.
4. Open QuickBooks and check if the error code is eliminated.

Conclusion

Follow the steps provided above and fix the error 15101 QuickBooks update. If the error code persists, contact us at 1-855-948-3646 to get assistance from our expert team in fixing the error.

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