QuickBooks is a full-featured software for bookkeeping and financial management. The requirements of all the users are not the same, so intuit has designed many versions of QuickBooks, which makes it convenient for the users to use the best version for their businesses. One of the versions is QuickBooks Online which runs on a browser using an internet connection. It is an easy-to-access version and helps keep track of your business even if you are not around. But, it can be affected by some internal issues common in QuickBooks. Users have recently reported their QuickBooks online freezing and crashing. If you also came across this issue in your QuickBooks, read the blog for the reasons and solutions you can use.
QB experts are always there for you; reach them at +1 800-417-5147, and they’ll help you out.
About the issue
This issue occurs while working on QuickBooks Online. After you open the browser and log into your QuickBooks Online account, you might have experienced that the window you are working on stops responding to your commands and freezes. This may be because of the hardware it is running on, and QBO is not at fault. The window you are working on will show sluggish behavior and eventually crash.
Reasons
Some triggers which can cause this issue in your QuickBooks Online are-
- The system running QBO doesn’t have the specifications required by QuickBooks to run smoothly.
- The internet connection you are using is poor and unstable.
- The version of windows or QuickBooks on your computer is outdated.
Read more :- QuickBooks online slow
Solutions
The solutions which can help rectify this error from your QuickBooks are-
Solution 1- Verify that your system specifications match the recommendations of QuickBooks
The working of QuickBooks Online depends a lot on the system it is running on. The system should be capable of running QBO smoothly, and the system specifications play a significant role in ensuring that. Generally, while mentioning system specifications, the reference is about RAM, Processor, and storage space. These factors are responsible for the performance of your computer, and this performance directly affects QuickBooks Online. Check out your system specifications by right-clicking on the “My computer’ or ‘This PC’ icon and selecting Properties. Check your specifications with the recommendations of QuickBooks-
Processor- Minimum i3; i5 recommended
Ram- Minimum 2Gb; 4GB recommended.
Disk space- 2.5GB and additional for data files.
If your system doesn’t match the requirements, then try to upgrade your system.
Solution 2- Check your Internet connection for any issues
It is evident that you will not be able to use QuickBooks online if the internet connection is unstable and in a poor state. You can check for any issues in your network connection by running a speed test on Google; follow the steps below-
- Open google on your web browser.
- Type ‘Internet Speed test’ and run the test.
- After the test is over, and you see the results, compare them with the parameters recommended by QuickBooks
3Mbps recommended and 1.5Mbps minimum.
Upgrade your connection and use a wired connection if your connection doesn’t match the QB requirements.
Solution 3-Update your Windows version
You should always use updated windows on your computer. New updates fix errors and bugs automatically; follow the steps to update your windows-
- Click on the Windows Start button and open
- Go to the Update & security
- Open the Windows Update menu and tap on Check for Updates.
- If a new update is available for your windows, click Update Now.
- After the process is completed, reopen QuickBooks.
Use these solutions to fix the issue in your QuickBooks.
Closure
This is the end of this blog which compromised the details of why is QuickBooks online freezing. We expect that you are now aware of the reasons that can cause this error and the methods you can use to fix this error in your QuickBooks.
If you still have any doubts on this issue, Call +1 800-417-5147 to reach a QB expert.
Related article :- https://dataservicessupport.com/QuickBooks not working
