Did you encounter QuickBooks Not Responding error when you try to open your QuickBooks desktop? Do not panic. Sometimes, QuickBooks faces specific technical bugs that can make it freeze and not respond to the commands. You can see an error message “QuickBooks has stopped working” flashing on your screen. Several different causes can trigger this error in your system. You can have an insight into them in the next section of the blog. You can quickly eliminate the error with the help of the fixes given below in this post. Read the blog to have to get to know about the error and its fixes.
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What can cause QuickBooks has stopped working error?
- A damaged Windows operating system can cause this error.
- Having QuickBooks program files or installation files damaged can also bring this error in QB.
- Damaged or missing QBWUSER.INI file can also instigate the QuickBooks has stopped working
- Check if your company file name is too long, causing this error in QuickBooks.
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Learn to identify this error in QuickBooks
- The computer screen will begin freezing in the middle of the work.
- You will not be able to access QuickBooks.
- PC might shut down automatically due to the error.
- QB does not respond to the commands.
Fixes to rectify the “QuickBooks not opening” error
It is easy for the users to fix the QuickBooks not opening error if they perform the steps given in the order. For your reference, we have mentioned different solutions, so in case one does not work well for you, refer to the second one.
Solution 1: Alter the name of the QBWUSER.INI file
- Access the folder where the QBWUSER.INI file is stored.
- Perform a right-click to rename the file.
- Put the word .old at the end of the file name.
- Check to access the file and see if it opens.
- Check if you can open the sample company file. If you can open the sample company file, your company file is still not open.
- Now copy the company file to another location and check if it opens.
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Solution 2: Disable the antivirus temporarily
- Reboot your pc.
- Once you reboot them, access your QB desktop.
- You can disable the antivirus temporarily and check if the error persists.
- You can also use the QuickBooks install diagnostic tool if the solutions do not help you. Run it on your system and check if the error goes away.
Final words!
With the help of this detailed guide, you can eliminate the QuickBooks Not Responding error. For any queries related to this error, feel free to ring us at 1-855-856-0042 now and get to speak to the experts directly.
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