Netgear App Not Working? Let’s Fix This!


Netgear app has made it easy for Netgear router users to log in to their Netgear router using admin password. But, sometimes, the app may not work due to some reasons and the most common ones are listed below.

Why the App is Not Working?

  • Technical glitches

  • The app version is outdated

  • Your modem and router are not connected

  • The device in which you are accessing the app is not connected to router’s SSID

  • Your router is not receiving sufficient power

We hope that the reasons we have listed above will help you resolve “Netgear router not working” issue in minutes.

Fixed: Netgear App Not Working

Getting Netgear app not working issue has become most common these days, but there are solutions to fix it. A couple of troubleshooting tips highlighted below are surely going to help you out. Keep reading!

Fix 1: Power Cycle the Router

Technical glitches in the router can also stop the Netgear app from working. So, to make the app running for you, restart or power cycle your Netgear router using the instructions listed below:

Step 1: Unplug your Netgear router and wait for some time.

Step 4: Thereafter, plug in your Netgear router back. Make sure that the wall socket in which the router is plugged is up to the mark.

Step 5: Connect your modem and Netgear router using Ethernet or wireless source. Make sure to connect them properly because improper connection between the devices may not allow the Netgear app to work properly.

So, the first fix help you fix the issue? If not, then don’t delay to try the next one.

Fix 2: Update Netgear App

If the Netgear app version has got outdated, then also it will not work for you. So, to make the most out of the app and to make it run smoothly for you, update it right away. Apart from this, if the outdated software version on the device on which you are using the app is outdated, then also the app with not work for you. Hence, it is suggested to update the software of the device on which you are using the app.

Fix 3: Connect to Correct Network

Are you sure that you are connected to your home network? It seems not and that is the reason you are getting “Netgear app not working” issue. So, get connected to the SSID of your Netgear router before using the app. And, if you are using mobile hotspot for the same, make sure that your data plan is still active and you have sufficient internet balance left in your account for that day to run the app.

Pro Tip: Do not use mobile hotspot and your home WiFi at the same time. If you are using your home WiFi, please disable mobile data. And, if you are using mobile data for using Netgear app, please turn off your WiFi network.

Fix 4: Uninstall and Reinstall the App

If none of the fixes listed above have worked for you, try uninstalling the app. Once you are done, please restart your smart device, and reinstall the Netgear app again.

Now that the Netgear app is installed successfully, sign in to it using valid admin password. Once logged in, make changes to the router accordingly, manage its settings, control the WiFi usage, etc. from anywhere.

Fix 5: Reset Your Netgear Router

It seems like the Netgear app is still not working for you, is it? If not, then the only way to make it up and running is to reset your Netgear router.

To reset your Netgear router, do the following:

Step 1: First of all, disconnect all the devices that are connected to the router’s SSID.

Step 2: Again uninstall the Netgear app.

Step 3: Disconnect your Netgear router and internet modem as well.

Step 4: Provide the router a steady power supply and that too from a working wall outlet.

Step 5: Press the reset hole on your Netgear router using a pin, ball pen, paper clip, or tooth pick.

Step 6: Using the object, press and hold the Netgear router’s reset hole for a couple of seconds, and then release it.

Step 7: Allow your Netgear router to reboot itself.

Once the router gets rebooted, reconfigure it using IP, reinstall the Netgear app and see if it is working for you or not.

The Last Words

Getting “Netgear app not working” issue has become one of the most common issues these days. But, if you have the fixes provided above, this type of issue will not trouble you anymore. So, try them and let us know if they were helpful.