Are you worried because your QuickBooks not responding? It is a pretty common technical glitch that arises due to multiple reasons. You even come across some trigger warning messages, such as, “QuickBooks has stopped working” or “A problem caused the program to stop working correctly”. When you get interrupted by the issue, you are unable to access your QuickBooks Desktop account. Problems like this can highly hamper your regular tasks. As a result, we have explained all the necessary details about the issue that will help you understand the reasons along with some fixing methods.
IF IT IS CHALLENGING FOR YOU TO OVERCOME THE ISSUE IF YOUR QB DOES NOT RESPOND, HAVE A DIRECT CONSULTATION WITH THE TECHNICAL SUPPORT TEAM BY DIALING TOLL-FREE 1.855.738.2784
Why Does Your QuickBooks Stop Operating?
Read out the enlisted points that we have mentioned further in this part of the blog to understand the primary reasons that trigger the problem-
- You can incur the issue if the QBWUSER.ini file has been severely damaged or corrupted.
- It is also possible that there might be some corruption on your hard drive.
- Another probability for receiving the glitch can be the damaged QuickBooks installation file.
- Verify the name of the data file as you might have exceeded the number of characters of the file name.
- Last but not least, the windows operating system might have been damaged as well.
Which Are the Methods to Perform If You Are Unable to Function the QuickBooks Desktop?
If you have been attempting to get rid of the issue, then have a look at the different debugging processes that we have mentioned here. Make sure to follow each step precisely-
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SOLUTION 1: Resolve the Issue By Repairing the Damaged QBWUSER.ini File
- Start the procedure by first moving to the folder where you have stored the QBWUSER.ini folder.
- Once you open the folder from the list of files, search for the ‘QBWUSER.ini’ file.
- In case you are unable to locate the file, check the hidden files and folders. It might be saved there.
- After you find the file, edit the name by right-clicking on it and tapping on the ‘Rename’ option.
- At the extreme end of the file, add the word ‘.old’ and press the ‘Enter’ key to save the changes made.
- The new name of the file must look like ‘QBWUSER.ini.old’.
- In the next step, you are required to follow this same set of instructions to make
- changes in the name of the EntitlementDataStore.ecml file.
- After you have done the necessary changes, quit the current window and launch your
- QuickBooks Desktop again to check whether the error has been fixed or not.
SOLUTION 2: Run the Quick Fix My Program Tool After Downloading and Installing the QuickBooks Tool Hub Application
- Make sure to quit the QuickBooks Desktop if it is running before proceeding to the following steps.
- Now, you must visit the official website of Intuit in order to download the QuickBooks Tool Hub program.
- After you download the current version of the application, save the ‘QuickBooksToolHub.exe’ file to an appropriate location where you can find and access it with ease.
- The further steps involve installing the Tool Hub.
- Open and run the downloaded file.
- For a successful installation, go ahead with the steps prompted on the screen.
- You must also agree to the mentioned terms and conditions.
- You will see a ‘Finish’ button; tap on it and end the process.
- Now, launch the software on your desktop, and from the list of menus, click on the ‘Program Problems’ menu.
- Under that, hit the ‘Quick Fix my Program’ tool.
- The tool will scan for the issues and rectify them accordingly.
- After it’s done, start your QuickBooks application to access the company file.
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SOLUTION 3: Make Use of the QuickBooks Install Diagnostic Tool From the QuickBooks Tool Hub
If you have not downloaded and installed the QuickBooks Tool Hub program on your computer device, then you are first required to install it. To learn the entire procedure, take reference from the previous troubleshooting method. We have explained the step-by-step guide to install it. Further, proceed with the following instruction.
- After installing the Tool Hub, run the program and tap on the ‘Programs Problems’ menu.
- Next, choose the ‘QuickBooks Program Diagnostic Tool’ button.
- Once the tool identifies the problem and fixes it, you are required to exit the current window and start your computer system again.
- It might take 20 minutes or less than that to eliminate the error.
- In the end, after rebooting the device, run the QuickBooks Desktop again.
SOLUTION 4: Create a New Windows Admin User to Fix the Glitch
- First of all, click on the ‘Start’ button of the Windows desktop and choose Control Panel.
- In the following screen, tap on the ‘Add or remove user accounts link’ option.
- Now, a ‘Manage account’ dialog box pops up in which you must hit the ‘Create a new account’ option.
- Moving forward, provide the name of the account and click ‘Create Admin Account’.
- In the next step, you are required to choose ‘Create Account Tab’.
- At the end, complete the process by running the data file via the new admin account you just created.
SOLUTION 5: Fix the Corrupted Hard Drive to Eliminate the Issue
- On your Windows desktop, hit the following keys, “Windows + E’ to have access to File Manager.
- Move the cursor to the C: Drive and right-click on it.
- Further, from the list of options, choose ‘Properties’.
- Now, tap on the ‘Tools’ tab and hit the ‘Check Now’ button.
- After that, you are required to mark the ‘Automatically fix file system errors’ and ‘Scan for and attempt recovery of bad sectors’ checkboxes.
- Finally, hit the ‘Start’ button, and then Windows will fix the glitch.
As we come to an end, we hope this article must have provided some valuable info about the error. So, if your QuickBooks not responding, use these given solutions to remove the problem. If you require any additional assistance, get in touch with one of the technical experts via our Toll-Free 1.855.738.2784
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