You may come across QuickBooks problem 15101 while updating the QuickBooks application. This error results in an unsuccessful QuickBooks Desktop update process. This issue is typically instigated by an out-of-date digital signature certificate or incorrect internet configuration. This blog shall solve all your doubts regarding QuickBooks Error 15101 including the various causes and methods to fix it.
Major factors behind QuickBooks Error 15101
- Incorrect internet settings.
- The digital signature certificate may be invalid or expired.
- Internet Explorer not selected as the default browser.
- Certain conflicting installed programs obstructing the update process.
- Windows Firewall preventing the QuickBooks application from connecting with the server.
Multiple Solutions for fixing QuickBooks Error 15101
Solution 1: Run Reboot.bat
- Right click the QuickBooks icon, and choose Properties.
- Now, opt for Open File Location.
- Look for Reboot.bat file, right-click it, and then click on “Run as Administrator“.
- The command prompt window will appear.
- The Reboot.bat file will immediately close once the QuickBooks services have resumed operation.
Solution 2: Make sure that Internet Explorer is the default web browser
- Open Internet Explorer and choose the gear icon in the upper right corner.
- Select Internet Options.
- After that, click on Programs and then select Make Default option.
- To save the changes, click on Ok.
Solution 3: Configure the internet explorer settings
- Press Windows and R keys together to open the Run Window.
- Type INETCPL.CPL into the Run box.
- Hit the Enter key.
- Select General tab and then Remove the Temporary Internet Files, and Website Files
- Hit on Delete.
- Choose the LAN settings under the Connections tab.
- Opt for detect settings option and then hit on Ok.
- Head to the Advanced tab.
- Go to Security. Here, ensure that TLS 1.2 is selected and TLS 1.0 and TLS 1.1 are disabled by selecting the security checkbox.
Solution 4: Set up the digital signature certificate
- Search for the QBW32.exe file in the Windows Search bar.
- When the file shows up, perform a right-click and click on Properties.
- Proceed to the Digital Signature tab.
- Herein, select Intuit Inc. from the list of signatures.
- Click “view certificate” in the information window.
- Choose the “Install certificate” option from the certificate window.
- Hit on Finish and go for a system restart.
- When the computer has restarted, run QuickBooks as an admin.
- This should fix QuickBooks Update Error 15101.
Conclusion
The assorted solutions in this blog should help users in fixing QuickBooks Update Error 15101. If any impediment still derails you from your accounting operations, just give our QuickBooks experts a call at the helpline +1800-761-1787.
